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Customer Support bonuses explained.

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What bonuses can be offered?

There are 3 categories of cash bonuses offered by Thunderpick’s customer service:

  • Betting cash bonus
  • Casino cash bonus
  • Betting & Casino cash bonus

How to identify the product that bonus funds can be spent on?

The product category can easily be identified by checking the image on the bonus offer:

  • Bonus for Betting only
  • Bonus for Casino only
  • Bonus for Betting & Casino

What are the T&Cs for bonus offers?

Below you can find the list of T&Cs that apply to each category of the bonuses offered by Thunderpick’s customer service (unless stated otherwise in the bonus offer’s T&Cs):

Betting cash bonus (esports, sports, or both)

  • Only selected players are eligible for the promotion.
  • In order to receive the bonus players need to click the “Activate” button.
  • Bonus funds can be used for Betting. Learn more about rollover contributions in the FAQ section – https://thunderpick.gl/content/faq.
  • The bonus is available within 7 days from the creation of the offer.
  • You have 7 days to complete the rollover requirement.
  • Bonus is subject to x10 rollover requirement.
  • Max cashout is 100,000 EUR.
  • General T&Cs apply.
  • Thunderpick reserves the right to modify the terms and conditions of the Promotion at any time

Casino cash bonus

  • Only selected players are eligible for the promotion.
  • In order to receive the bonus players need to click the “Activate” button.
  • Bonus funds can be used for Casino. Learn more about rollover contributions in the FAQ section – https://thunderpick.gl/content/faq.
  • The bonus is available within 7 days from the creation of the offer.
  • You have 7 days to complete the rollover requirement.
  • Bonus is subject to x30 rollover requirement.
  • Max cashout is 100,000 EUR.
  • General T&Cs apply.
  • Thunderpick reserves the right to modify the terms and conditions of the Promotion at any time.
  • The settlement of casino bets can be delayed by up to 15 minutes, which might delay the progress of bonus wagering.

Betting & Casino cash bonus

  • Only selected players are eligible for the promotion.
  • In order to receive the bonus players need to click the “Activate” button.
  • Bonus funds can be used for Casino. Learn more about rollover contributions in the FAQ section – https://thunderpick.gl/content/faq.
  • The bonus is available within 7 days from creation of the offer.
  • You have 7 days to complete the rollover requirement.
  • Bonus is subject to x30 rollover requirement.
  • Max cashout is 100,000 EUR.
  • General T&Cs apply.
  • Thunderpick reserves the right to modify the terms and conditions of the Promotion at any time.
  • The settlement of casino bets can be delayed by up to 15 minutes, which might delay the progress of bonus wagering.
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